
Driving Under Distraction
Though consumers gave higher marks to new vehicles in JD Power’s most recent initial-quality poll, high-tech interference worsened, pointing to craving for simplicity.
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Though consumers gave higher marks to new vehicles in JD Power’s most recent initial-quality poll, high-tech interference worsened, pointing to craving for simplicity.
Read More →WESTERVILLE, OH – Westerville OH-based National Auto Care Corp. announced today that the company has been named to Auto Remarketing Magazine’s Power 300, a list of the most influential companies in the pre-owned automotive industry. The magazine refers to the Power 300 as a “collection of the industry’s heavy hitters,” and it includes companies from ... Read More »
Read More →SALT LAKE CITY, Utah — Alpha Warranty Service Inc. (AWS) announced the release of Alpha Claims Tracker, a tool that allows customers, dealers, and agents to easily track their claims in real time. By using the Alpha Claims Tracker, users can view which step of the process a claim is in, similar to how someone ... Read More »
Read More →HOUSTON, TX — On Tuesday, F&I product provider GSFS Group launched a new centralized online performance reporting tool for F&I products called Dealer Executive Dashboard. It’s designed to help users update income strategies and improve profitability. The online data solution provides dealers and agents with access to extensive claims analytics, customer retention data, performance reports, ... Read More »
Read More →ONTARIO, CALIF. — CU Direct today announced the appointment of Ron Frey as chief strategy officer of its automotive solutions. He joined the company this month. Frey will oversee the planning and direction of automotive solutions as it relates to product and market expansion. This includes oversight of existing products, including CUDL, a credit union ... Read More »
Read More →DAYTON, OH — The Reynolds and Reynolds Co. announced that Reynolds Document Services has developed 30 state-specific Reynolds LAW brand F&I documents libraries, surpassing the midway point of its goal to create LAW F&I libraries for all 50 states. Reynolds LAW brand F&I libraries contain a comprehensive suite of standardized F&I documents designed to help ... Read More »
Read More →WASHINGTON, D.C. — The Federal Trade Commission today charged nine Los Angeles-area dealerships and their owners with a wide range of deceptive, and unfair sales and financing practices, including payment packing and using “yo-yo” finanicng tactics. According to the FTC’s announcement, this is the first time the regulator has filed an action against an auto ... Read More »
Read More →WASHINGTON, D.C. — Wells Fargo Dealer Services has agreed to pay more than $4.1 million to settle charges that it violated the Servicemembers Civil Relief Act (SCRA) when it repossessed 413 vehicles owned by protected servicemembers without obtaining a court order, the U.S. Department of Justice (DOJ) announced on Friday. The settlement will cover repossessions ... Read More »
Read More →NEW YORK, NY — Chase announced the launch of Chase Auto Direct, a new online portal powered by TrueCar that will allow Chase customers to shop for a vehicle and secure financing. The portal will then direct buyers to a dealership in the Chase network with inventory that matches the customers’ preferences. “Customers today are ... Read More »
Read More →SAN DIEGO, CA — General Motors has once again partnered with the Costco Auto Program on a Holiday Sales Event, which kicked off on Oct. 1 for Costco members. This year’s event will feature models from Chevrolet, Buick, GMC, Cadillac, including models not offered last year like the Chevrolet Colorado, Buick Cascada, Cadillac XT5 and ... Read More »
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