Gil Van Over

Columnist

Gil Van Over, a recent inductee of the Bobit Business Media F&I Hall of Fame, is executive director of Automotive Compliance Education (ACE), founder and president of gvo3 & Associates, and author of “Automotive Compliance in a Digital World.”

Articles•by Gil Van Over•November 15, 2019

The Right Way to Handle Red Flags

Have your dealers nailed down their Red Flags clearance process? Compliance guru has a checklist agents can enforce with dealers and F&I professionals, to do just that.

Articles•by Gil Van Over•September 5, 2019

Got a Kink in the House?

Experienced agents know noncompliance isn’t limited to the F&I department. Help your dealers avoid harming customers or running afoul of regulators by kicking their kinks out of the box, off the desk, and away from the showroom.

Articles•by Gil Van Over•July 7, 2019

How to Conduct a Menu Audit

Agents who train on the menu should also be able to audit one. Compliance guru lists the four critical components of a menu audit and the protection it can offer your dealer clients in the event of a legal challenge.

Articles•by Gil Van Over•May 28, 2019

Dealer Law for F&I Agents

Is payment packing actually illegal? Handle common dealer objections to compliance measures and create manuals that fill the gaps between state and federal law.

Articles•by Gil Van Over•March 7, 2019

5 Dealer Compliance Objections and How to Overcome Them

Expert lists the most common objections agents hear from noncompliant dealers and the word-tracks you need to handle them.

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