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LAS VEGAS — Organizers of the annual P&A Leadership Summit have announced that Robert Harkins, vice president of training for American Guardian Warranty Services Inc. (AGWS), will return as master of ceremonies for the fourth consecutive year. The event will be held Aug. 30–31 at Paris Las Vegas. “Once again, the thankless task of herding ... Read More »
Read More →New York, NY—Total Dealer Compliance (TDC), a car dealership compliance-auditing firm, today announced key findings from its second car dealership survey which targeted both consumers and car dealers. Among the survey’s key findings are results indicating that nearly 84% of consumers would not buy another car from a dealership after their data had been compromised, while ... Read More »
Read More →DETROIT — General Motors Co. has named Tony Francavilla as vice president of global quality, according to a company announcement. In his new role, he will be responsible or leading the company’s global quality efforts, aimed at providing customers with the highest quality vehicles. “We intend to earn customers for life by delivering exceptional quality,” ... Read More »
Read More →ATLANTA — In preparation of the influx of off-lease vehicles returning to the market, BMW Financial Services has made its BMWGroupDirect.com service accessible to independent and non-BMW franchise dealers, according to the company. The website — which is powered by RMS Automotive’s web-based vehicle portfolio management solution — was previously open only to BMW franchise dealers. ... Read More »
Read More →MCLEAN, Va. — AutoGravity, a new financial technology company, is aiming to simplify the financing process by allowing customers to apply for financing straight from their phone. According to the company, its platform is available as a smartphone application and mobile-responsive website that breaks the financing process into four steps. The first step is choosing a ... Read More »
Read More →HOFFMAN ESTATES, Ill. — CDK Global has found that the words dealers use in their email interactions with customers can have a strong effect on whether a lead will turn into a sale. Industry jargon, the company found, was not high on the list of words used by top performers. In its “Language of Closers” ... Read More »
Read More →COLUMBIA, S.C. — On June 2, House Bill 4548 was ratified and with it came amendments to South Carolina’s closing fee laws. In accordance with the new law, the Department of Consumer Affairs will now determine whether the amount a dealer charges in closing fees is reasonable or unreasonable. The changes took effective on June ... Read More »
Read More →ATLANTA — Wholesale used-vehicle prices increased again in May, suggesting dealers have continued to achieve efficiency gains that allow them to bid-up auction prices even as gross margins narrow. The May increase, which followed an April increase, resulted in a year-over-year gain, according to Manheim’s Used Vehicle Value Index. Total used retail unit volumes rose 6% in the ... Read More »
Read More →TYSONS, Va. — The National Automobile Dealers Association (NADA) announced that it has found its new senior vice president of dealership operations: Peter L. Fong. Fong expressed that one of his key areas of interest will be to accelerate the process of moving dealerships toward the “0online to in-store” car-buying experience for consumers. “I’m absolutely ... Read More »
Read More →TORRANCE — The search for F&I and Showroom’s next F&I Dealer of the Year starts today. Dealers, agents, F&I product providers, finance sources and technology vendors have until Friday, July 8, to nominate their dealership or client. To complete the online nomination form, click here. Supporting materials for a nominee, such as newspaper clippings or awards announcements, can be ... Read More »
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