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Empty classroom with lecturn, chairs and video proejction screen

Articles•by Rick McCormick•September 16, 2026

Major Shifts in F&I Training

General agents must help F&I managers rise to the occasion of the modern consumer, who has very different expectations in order to relax into trust.

Photo of several cars on lifts in a service center

News•by Hannah Mitchell•April 9, 2026

Franchised Dealers Stand to Gain Service Business

Cox Automotive research shows both the opportunities and the challenges in turning consumers’ growing affordability needs into increased fixed-operations revenue.