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Training

Newsby StaffSeptember 5, 2019

Protective Introduces Online Dealer Training Platform

Protective Asset Protection’s Dealer Training Institute was designed to help F&I personnel better understand product offerings to maximize sales, profits, and CSI.

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Newsby StaffSeptember 3, 2019

Technology Challenge Set for Second Round at Industry Summit 2019

Industry Summit organizers say the rapid-fire Technology Challenge will return after a successful debut at last year’s event.

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ArticlesAugust 16, 2019

Agents Must Offer More Than F&I Training

Deliver the unexpected to your dealer clients by going beyond F&I training and digging into the intricacies of dealer-arranged financing, cross-departmental cooperation, and the effects your work has on the personal lives of dealership personnel.

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Newsby StaffAugust 9, 2019

Wheeler to Lead Attendees as Industry Summit Emcee

Ritch Wheeler, vice president of training at American Financial & Automotive Services, will serve as master of ceremonies at Industry Summit in November.

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Newsby StaffJuly 24, 2019

UDS Wins 7th Straight Diamond in 2019 DCAs

United Development Systems earned its seventh straight first-place Diamond award in the F&I Training category and a Gold award for Compliance training in the 15th annual Dealers’ Choice Awards.

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Newsby StaffJuly 10, 2019

Kamal to Lead Industry Summit Advisory Board

Auto Dealer Today and F&I and Showroom’s Tariq Kamal will helm the advisory board for this year’s Industry Summit, leading a group tasked with building an agenda tailored to the needs of dealers, F&I professionals, and industry members.

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Newsby StaffJuly 3, 2019

Protective Dealers Get Consumer-Facing F&I Videos

Citing a lack of resources for car buyers who want to research F&I products online, Protective Asset Protection has launched a series of educational videos for dealer websites.

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Newsby StaffJune 28, 2019

Study: Top Sales Performers Are Active Listeners

A new Marchex study of 6,200 dealership sales conversations by Marchex finds the top 25% of performers listened actively, asked engaging questions, offered contact information, requested names, and were unfailingly polite.

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Newsby StaffJune 19, 2019

ADT Announces Winners of 2019 Dealers’ Choice Awards

Auto Dealer Today has revealed the winners of the 15th annual Dealers’ Choice Awards, a program that gives dealers and dealership personnel the opportunity to recognize their favorite vendors, suppliers, and finance sources in 35 categories.

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ArticlesJune 7, 2019

Agency Competition and Competitive Targets

Agents are some of the toughest competitors around, but every business owner can benefit from a fresh look at whom they’re competing against — including partners who aren’t holding up their end of the bargain.

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