
A New Consumer Culture in the Auto Dealership
Dealers should aim to build a positive work environment, helping employees execute an efficient experience, from their online research to the final delivery of the vehicle.
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Dealers should aim to build a positive work environment, helping employees execute an efficient experience, from their online research to the final delivery of the vehicle.
Read More →LAS VEGAS — Organizers of the annual P&A Leadership Summit have put out a call for featured speakers and panel participants for the 2016 event, which will be held Aug. 30–31 at Paris Las Vegas. Show Chair David Gesualdo said the agenda already includes several topics of interest to executives in the F&I industry, including a featured ... Read More »
Read More →LAS VEGAS — Organizers of the annual P&A Leadership Summit have announced that Robert Harkins, vice president of training for American Guardian Warranty Services Inc. (AGWS), will return as master of ceremonies for the fourth consecutive year. The event will be held Aug. 30–31 at Paris Las Vegas. “Once again, the thankless task of herding ... Read More »
Read More →New York, NY—Total Dealer Compliance (TDC), a car dealership compliance-auditing firm, today announced key findings from its second car dealership survey which targeted both consumers and car dealers. Among the survey’s key findings are results indicating that nearly 84% of consumers would not buy another car from a dealership after their data had been compromised, while ... Read More »
Read More →DETROIT — General Motors Co. has named Tony Francavilla as vice president of global quality, according to a company announcement. In his new role, he will be responsible or leading the company’s global quality efforts, aimed at providing customers with the highest quality vehicles. “We intend to earn customers for life by delivering exceptional quality,” ... Read More »
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