
Driving Under Distraction
Though consumers gave higher marks to new vehicles in JD Power’s most recent initial-quality poll, high-tech interference worsened, pointing to craving for simplicity.
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Though consumers gave higher marks to new vehicles in JD Power’s most recent initial-quality poll, high-tech interference worsened, pointing to craving for simplicity.
Read More →COSTA MESA, Calif. — Digital auto loan applications can lead to improved customer satisfaction, but wide variance in the execution of the digital application process has created a significant performance gap between top and bottom performing finance sources, according to the J.D. Power 2017 U.S. Consumer Financing Satisfaction Study. The top-performing mass market and luxury ... Read More »
Read More →LAWRENCEVILLE, Ga. — Black Book (div. Hearst Business Media) has signed a partnership agreement with ASNSoftware, a provider of dealer management software and solutions for independent and RV dealerships. Black Book will provide vehicle valuation data for ASNSoftware’s DMS, giving users a new tool for trade valuation, inventory solutions, financing, floorplanning and service and repair. ... Read More »
Read More →SANTA MONICA, Calif. — The tight supply of late-model used vehicles is squashing the long-held belief that a car’s best days are behind it once the odometer passes the 100,000-mile mark, at least according to Edmunds’ used-vehicle market report for the third quarter. The site’s analysis of late-model used vehicles revealed that values decline only ... Read More »
Read More →WASHINGTON, D.C. — Republican Senator Mike Crapo (R-Idaho) told reporters on Wednesday he’s getting closer to brokering a deal on bipartisan legislation aimed at rolling back parts of the Dodd-Frank Act, according to a Bloomberg report. The lawmaker, who chairs the Senate Banking Committee, is in talks with moderate Democrats Jon Tester of Montana, Heidi Heitkamp ... Read More »
Read More →LAS VEGAS — Randy Crisorio, president and CEO of United Development Systems (UDS) will return as advisory board chair for next year’s Agent Summit, organizers announced. The event will be held May 20–23, 2018, at the Venetian & Palazzo Resort Hotel Casinos in Las Vegas. “We are fortunate to have Randy at the helm of ... Read More »
Read More →SCHAUMBURG, Ill. — American Auto Guardian Inc. (AAGI) announced that Craig Robinson, a 20-year veteran of the insurance and third-party administration segments, has joined the company as president. Tim Brugh, who has held the title of president since May 2013, moves into the CEO position. Robinson started his career with Aon Warranty Group, driving operational ... Read More »
Read More →DELAND, Fla. — Dealer software solutions provider Traffic Control has launched new features designed to improve multiple F&I-related steps to improve deal cash flow, employee efficiency and customer satisfaction. “The days of chasing contracts to get deals funded — of risking customer retention because of conflicts over ‘We owe’ promises — and seeing customer zeal ... Read More »
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