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WASHINGTON, D.C. — A day after House Republicans called for the dismissal of Consumer Financial Protection Bureau and its leader, the American Financial Services Association (AFSA) called on Congress to prohibit the CFPB’s use of the disparate impact theory, limit its enforcement authority, remove its supervision authority, prevent the finalization of its small-dollar and arbitration ... Read More »
Read More →WASHINGTON, D.C. — The Federal Trade Commission last week approved settlements with CarMax, Asbury Automotive, and West-Herr Automotive Group, which the regulator charged with failing to disclose that some pre-owned vehicles offered for sale had unrepaired safety recalls despite the companies’ claims of rigorous vehicle inspections. The final orders prohibit CarMax, Asbury, and West-Herr from claiming ... Read More »
Read More →ORLANDO, Fla. —Sixty-four million U.S. drivers would not be able to pay for an unexpected vehicle repair without going into debt, indicating that some drivers may underestimate the full cost of owning and operating a vehicle, according to a new AAA survey. The average repair bill, according to AAA, can set a driver back up ... Read More »
Read More →CLEARWATER, Fla. — Customer relationship management solution provider AutoLoop LLC today revealed the Top 3 reasons dealerships have difficulty converting leads into buyers. According to recent study results, the reasons are inadequate explanation of the pricing and value proposition, lack of timely follow up and not using leads’ preferred follow-up communication methods. The data was ... Read More »
Read More →DETROIT — Ally today introduced an online marketplace called Clearlane. It connects consumers with auto finance providers to finance or refinance their vehicles with ease. Clearlane’s process provides customers with quotes from a robust network of finance providers, as well personalized support to help apply for and complete transactions. “With Clearlane, Ally adds a unique ... Read More »
Read More →TYSONS, Va. — In a Wednesday-morning conference call with members of the automotive press, the National Automobile Dealers Association (NADA)’s chairman, Chicago-area dealer Mark Scarpelli, and its chief economist, Steven Szakaly, predicted new-vehicle sales would remain above the 17 million-unit mark in 2017. Throughout the quarterly briefing, Scarpelli and Szakaly cited a number of factors ... Read More »
Read More →AUSTIN – RoadVantage, the fastest-growing provider of F&I programs for the automotive industry, today announced the third expansion of its Austin headquarters and the addition of a new west coast office, as well as new hires across all departments. These latest expansions enable RoadVantage to further broaden its sales and customer service operations in order ... Read More »
Read More →WILKES-BARRE, Penn. – GWC Warranty, the best-in-class provider of used vehicle service contracts and related finance and insurance products sold through automotive dealers, has improved its online coverage lookup tool to better assist drivers in obtaining critical vehicle service contract information. As part of GWC Warranty’s promise to deliver best-in-class customer service to dealers and their ... Read More »
Read More →SALT LAKE CITY – Alpha Warranty Services, Inc. expands philanthropic efforts by providing employees and their families opportunities to give back to the local community. On Wednesday March 8th, Alpha Warranty hosted a volunteer night at the Utah Food Bank, an organization whose mission is to fight hunger and serve those in need across Utah. Alpha ... Read More »
Read More →SCOTTSDALE, Ariz.—CNA National is pleased to announce that, effective April 1, Mike Bacosa has been promoted to vice president of claims. Bacosa is a long-time member of CNAN with over 20 years in the Claims Department. For the past seven years, he led CNAN’s claims organization as its senior manager and has held many other ... Read More »
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