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WASHINGTON, D.C. ─ Calling its Operation Ruse Control, the Federal Trade Commission joined 32 law enforcement agencies in announcing a nationwide and cross-board crackdown on deceptive advertising and fraud in auto sales, financing and leasing. The operation, which encompassed 252 enforcement agencies, resulted in six new FTC cases and $2.6 million in monetary judgments. The ... Read More »
Read More →NAPLES, Fla. – SMART Payment Plan announces the appointment of Jackson Bigham as its Chief Compliance Officer. Jackson will be responsible for managing SMART’s state and federal regulatory compliance, regulatory reporting, and all legal and compliance activities. “Jackson’s role at SMART will fully utilize his deep understanding and experience in complex compliance and consumer protection ... Read More »
Read More →STRONGSVILLE, Ohio – National Automotive Experts/NWAN is proud to welcome Gabriella Roberts to their executive management team as the Vice President of Operations. Gabriella Roberts joined the NAE/NWAN team as the Vice President of Operations this month. Prior to joining NAE, Roberts worked as a Senior Vice President for Warrantech (an AmTrust Financial Company). Previously, ... Read More »
Read More →ST. LOUIS, Mo. – Wise F&I LLC, a leading finance and insurance automotive product provider, integrated with The Impact Group’s Fusion Menu, an F&I menu presentation software. The integration with Fusion allows for Wise F&I products to be sold through a customizable low pressure sales presentation. Fusion helps ensure compliance while still delivering product information ... Read More »
Read More →CINCINNATI ─ Swapalease.com released today finding of survey that questioned more than 2,500 U.S. drivers and car shoppers about the future of automotive trends. Among the study’s findings, the vast majority of car shoppers are not excited about car-sharing services or autonomous driving. The online survey, conducted between Feb. 20 and March 15, also showed ... Read More »
Read More →WASHINGTON — Fiat Chrysler Automobiles NV CEO Sergio Marchionne defended the safety of millions of Jeep SUVs recalled for possible gas tank fires, as a Georgia jury hears the case of a 4-year-old boy killed in a Jeep fire, reported The Detroit News. In a 171-page January deposition obtained by The Detroit News, Marchionne said ... Read More »
Read More →WESTLAKE VILLAGE, Calif. — Dealers wanting to boost vehicles sales should focus on the experience their service department delivers to customers, concluded a joint analysis conducted by J.D. Power and DealerRater. The two firms used the release of their new finding to announce an alliance that will bring together J.D. Power’s customer satisfaction research and ... Read More »
Read More →WASHINGTON — BMW of North America has agreed to settle Federal Trade Commission charges that its MINI Division violated the Magnuson-Moss Warranty Act by telling consumers that BMW would void their warranty unless they used MINI parts and MINI dealers to perform maintenance and repair work. In an administrative complaint, the FTC alleged that BMW, ... Read More »
Read More →Honda Motor Co has hired Exponent, a U.S.-based engineering consulting company enlisted by Toyota Motor Corp during its recall crisis in 2010, to investigate the cause of ruptures in some air bags made by Takata Corp, reported Reuters. The hiring of Exponent was first reported by Japan’s Jiji News on Monday and confirmed by a ... Read More »
Read More →CORTLAND, N.Y. —The owner of JF Auto World, Joseph Fezza, pled guilty last week to five felony charges stemming from his collection and retention of sales taxes on vehicles he sold over a period of more than five years, and his failure to file sales tax and personal income tax returns. “With Tax Day around ... Read More »
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