Customers Dissatisfied With Lenders' Digital Experience
J.D. Power U.S. study reveals low satisfaction with their digital solutions.
J.D. Power U.S. study reveals low satisfaction with their digital solutions.
CHICAGO — On Monday, BMO Financial Group completed its acquisition of General Electric (GE) Capital Corporation’s transportation finance business, more two months after the company hinted at a reduction of its U.S. indirect auto finance portfolio to fund the purchase. The newly acquired business unit, which BMO officials said represents North America’s largest financier to ... Read More »
CINCINNATI ─ Swapalease.com released today finding of survey that questioned more than 2,500 U.S. drivers and car shoppers about the future of automotive trends. Among the study’s findings, the vast majority of car shoppers are not excited about car-sharing services or autonomous driving. The online survey, conducted between Feb. 20 and March 15, also showed ... Read More »
WASHINGTON — Five trade groups representing the nation’s largest auto finance sources issued a letter yesterday to the Consumer Financial Protection Bureau’s Richard Cordray, urging the director to review and respond publicly to a study that questions the bureau’s methodology for measuring disparities in dealer reserve. The letter, which even lists out three areas the ... Read More »
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