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Expert Advice for F&I During COVID-19

The automotive industry has seen an unprecedented loss in sales over the past few months and F&I departments are facing serious challenges amidst these losses. We spoke with five leaders in F&I training, and they shared their thoughts, advice, and predictions on what to do today to help prepare for tomorrow.

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AE HOT TIP: What You Don't Know

A quick follow-up call to every sold F&I customer can clear up post-delivery misinformation and concerns, reduce unwinds and chargebacks, and generate referrals. UDS’s John Tabar has the details you need to add this important component to your dealer's process today.

UDS/BBDS Promotes John Tabar to VP of Training

UDS/Brown & Brown Dealer Services announced the promotion of John Tabar to Vice President of Training.

HOT TIP: Do the Right Thing

F&I is a time-sensitive job, and you may sometimes feel pressure to do the easy or expedient thing — even if it isn’t the right thing. But the ultimate price far outweighs any short-term gain, and when customers are deceived, the F&I manager is often left holding the bag. Protect your dealer's integrity with this Hot Tip from UDS’s John Tabar.

Crisorio to Lead Advisory Board for Agent Summit X

UDS’s Randy Crisorio has agreed to serve as advisory board chair for Agent Summit X.

UDS Acquires Dealer Marketing Link

UDS announced the acquisition of Dealer Marketing Link, a Pennsylvania F&I services provider.

Give Your Dealers the Gift That Keeps on Giving

Do you want to take your F&I development program to the next level? Establishing professional and personal goals for every trainee and giving them the tools they need to track their progress, is the first step.

AE HOT TIP: Make a Recommendation

Hello everyone, John Tabar at UDS. When was the last time you recommended something to someone? Maybe a restaurant? A good book or maybe a movie? You most likely did it because whatever you were recommending made an impression on you and you wanted to share it.

AE HOT TIP: Doubling Down on Paint & Fabric Protection

Hello! John Tabar from UDS. I want to talk about doubling down on environmental products today. When a customer enrolls in paint and fabric protection, most of the time it is because the condition and appearance of the vehicle is important to him or her.

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Ask Your Customer to Think About It