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3 Keys to Data-Driven Sales Training

Set your salespeople up for long-term success at your dealership.

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Surf's Up

Navigate the waves of change to ensure long-term F&I success.

UDS/BBDS Promotes John Tabar to VP of Training

UDS/Brown & Brown Dealer Services announced the promotion of John Tabar to Vice President of Training.

2020 Trends, Pt. I: The Industry

Thought leaders from the agent and product provider segments debate the past, present, and near future of the F&I products industry and the many components that drive it.

Video Killed the Radio Star

If the future is video, why is F&I stuck in the past? Top trainer shares a three-step process you can use to inject new technology and enhanced personalization in your F&I training program.

New Research Shows Consumers Crave Convenience

Brand experience centers, at-home maintenance, service pick-up and drop-off: These are the modern automotive dreams, new research shows.

Kodak Moments to Missed Opportunities

Agents can provide dealers valuable insight on what is needed in their dealership and can present the urgency of adapting to changes in the market and show them the path forward.

F&I Tip of the Week: Update Your Interview

American Financial’s Dwayne Wiggins wants you to interview — but not interrogate — every F&I customer. Refresh your approach with smart, pointed questions that demonstrate value and preempt objections in this powerful Tip of the Week.

Report: Dealers, Sales Must Take Responsibility for PVR

IAS is offering a new, complimentary infographic for the leadership, sales, and finance teams who want to take an active role in boosting the dealership’s per-copy average.

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HOT TIP: Do the Right Thing

F&I is a time-sensitive job, and you may sometimes feel pressure to do the easy or expedient thing — even if it isn’t the right thing. But the ultimate price far outweighs any short-term gain, and when customers are deceived, the F&I manager is often left holding the bag. Protect your dealer's integrity with this Hot Tip from UDS’s John Tabar.