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F&I training

American Financial Receives Multiple Honors in 2019 DCAs

Voters ranked American Financial & Automotive Services placed in the top three in six categories for the second straight year in the 2019 Dealers’ Choice Awards.

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KPA Wins Second Straight Online Training Library Award

KPA has been named as a 2019 Online Learning Library Top 20 Company by Training Industry Inc. for the second consecutive year.

RoadVantage Wins Third Straight DCA Diamond for F&I Products

Voters in the 2019 Dealers’ Choice Awards ranked RoadVantage No. 1 in the F&I Products category, the company’s third straight Diamond award and fifth straight contest with at least one win.

Brown & Brown Acquires UDS

Brown & Brown Inc. has acquired the assets of United Development Systems Inc., the F&I performance and compliance management provider founded by Randy Crisorio in 1982.

100 Dealers and GMs to Attend Industry Summit for Free

Organizers of November’s Industry Summit will offer free show passes to the first 100 dealers and dealership GMs who sign up online when registration opens this summer.

EFG Companies Launches Training Portal for F&I Managers

DALLAS — F&I product provider EFG Companies today announced the launch of a new dynamic digital portal designed to boost F&I producer knowledge, reinforce training learnings, and reduce the cost of a poor hiring decision for a dealership. The EFG Learning Opps Through Virtual Engagement, or LOVE, was developed in response to complaints from dealers and ... Read More »

F&I Tip of the Week: Power of the Pause

When we communicate, the words we use only account for 7% of the communication. Voice tone and inflection account for 38%, while body language makes up the rest. F&I trainer John Tabar explains what that means in the F&I office in his latest F&I Tip of the Week.

Safe-Guard Canada Announces New Montreal Training Facility

ATLANTA — Safe-Guard Canada today announced the opening of a new training facility located just outside of Montreal to better service Quebec clients and their dealers. The new location will allow Safe-Guard to broaden retail training and development support for dealers within Safe-Guard’s client roster, including BMW Canada, Harley-Davidson Financial Services, Honda Financial Services, Mercedes-Benz ... Read More »

F&I Tip of the Week: Lease-Complementing F&I Protections

Most people are drawn to a lease because of the options they have at the end of the lease. But leasing does involve some obligations. F&I trainer John Tabar says it’s those responsibilities that represent an opportunity for producers to increase product enrollment on lease deals.

Kia Motors America Has Renewed Its Agreement with JM&A Group

JM&A Group, one of the largest independent providers of finance and insurance (F&I) products in the automotive industry. Together, they will continue delivering top-rated service contracts and added protections for Kia customers. KMA first partnered with JM&A in 2007 to grow its dealer programs using branded F&I products and extended warranty services known as the ... Read More »