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 You Have to Want It Like a Walk-On

You Have to Want It Like a Walk-On

Why train F&I managers when you can train F&I superstars? Identify the 10 traits that shape the mentality of a true professional and give them every opportunity to realize their full potential.

January 9, 2019

Where's Your Moral Compass?

Where's Your Moral Compass?

Agents have an opportunity to make a real difference in dealerships staffed by F&I professionals who have lapsed in their dedication to compliance — or never had it.

January 9, 2019

F&I Q-TIPS:  Forge the Path Forward

F&I Q-TIPS: Forge the Path Forward

Top trainer shares a five-step approach to changing the way your client dealerships sell products and enjoying the productivity, prosperity, and peace of mind a fully optimized F&I process can bring.

January 9, 2019

For Entertainment Purposes Only

For Entertainment Purposes Only

The FTC’s move to shut down websites offering fake documentation highlights the need for agents and dealers to create and enforce an identity theft-detection program — or face the wrath of angry customers and finance sources.

January 9, 2019

How to Let F&I Ease the Squeeze

How to Let F&I Ease the Squeeze

Margin compression and a cyclical downturn are a powerful combination that could put some of your dealers out of business. Reengineer your F&I training program to acknowledge and capitalize upon the shifting realities of auto retail and finance.

January 9, 2019

Technology, Tariffs, and Technicians: Charlie Gilchrist to Lead NADA Through New Challenges
5 Ways Auto Finance Will Change in 2019

5 Ways Auto Finance Will Change in 2019

Expert predicts flat sales and consumer demand will push more banks and finance companies to deliver consumer-friendly technology and transparency in an increasingly competitive market.

December 28, 2018

Help Build the Perfect Dealership

Help Build the Perfect Dealership

Compliance expert offers a detailed checklist agents can use to help usher dealer clients into the digital future without sacrificing F&I revenue.

December 12, 2018

An Interview with Joe St. John

An Interview with Joe St. John

AE builds a digital retailing communications strategy with Joe St. John, head of dealer success at AutoFi.

December 12, 2018

Challenge Accepted: YDE Takes the Prize

Challenge Accepted: YDE Takes the Prize

Your Dealer Experience’s Steven Apicella delivered the winning presentation at the inaugural Technology Challenge at this year’s Industry Summit, beating out nine competitors to win an electronic vote by an audience of dealers, F&I professionals, and industry members.

December 12, 2018

The Federales Are Watching

The Federales Are Watching

Agents are sensing relief among dealers at the end of the CFPB era, but the FTC, DOJ, and state attorneys general are actively taking up the once-feared bureau’s cause.

December 12, 2018

Enforce the Used Car Rule Amendment

Enforce the Used Car Rule Amendment

Prepare your dealer clients for the next FTC compliance sweep by ensuring every used vehicle on their lots sports an updated Buyer’s Guide.

December 12, 2018

Secrets to Sustainable Agency Success

Secrets to Sustainable Agency Success

Executive trainer has a plan for onboarding and properly equipping new agents, prospecting dealers, and creating a lasting value proposition that builds trust and loyalty among dealers.

December 12, 2018

Dealers Will Feel the Impact of Tax Reform

Dealers Will Feel the Impact of Tax Reform

Learn how new rules introduced by the Trump administration’s Tax Cuts and Jobs Act will affect interest expenses and depreciation deductions for U.S. auto dealers.

November 19, 2018

Coach Good Players to be Great

Coach Good Players to be Great

Take your F&I development program to the next level by pushing your dealers’ most talented staffers to new heights of productivity and profitability.

November 16, 2018