LAS VEGAS – Organizers of Agent Summit announced that APC's co-founder and president, Kyle McEvoy, will present one of two "Providers-Only" sessions at the 2022 event. Agent Summit will take place May 15–18 at Caesars Palace in Las Vegas.
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The pandemic has accelerated the automotive industry, changing the face of how we do business, and it was necessary to adapt to a work from home environment. Today decisions are being made as to whether staff goes back to the office or stays remote. This has an impact on customer service and retention. Join us for "Managing Customer Service and Retention in a Work from Home Environment" to gain a perspective on options that all lead back to the best customer service experience.
“Understanding that customers have changed their communication preferences is the key to setting performance standards and providing exceptional customer service," McEvoy added.
Kyle McEvoy is a co-founder and President of APC. He has more than 30 years of finance, business, accounting, and technology management skills. Kyle historically was involved in corporate finance activities related to acquisitions and consolidations and worked in a financial/technological capacity for an industry consolidator prior to founding APC. He is a graduate of the University of Missouri with a BS in Accounting.
Now in its 11th year, Agent Summit is designed to benefit agents and agencies of all sizes, levels of experience and catering to multiple specialties. The 2022 agenda is comprised of the general Agent Summit educational tract, the Participation & Reinsurance Symposium, breakouts targeting agencies of different levels, and a tract dedicated to New Business Opportunities.
The event's Early-Bird registration rate of $945 will remain in effect until April 29. Attendees may reserve their room at the event's discounted rate of $209/night which will remain in effect until April 29.
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For additional information visit the event’s website. To explore available sponsorship opportunities, contact David Gesualdo via email or at 310-738-3692.
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