To compete in the years ahead, you will need to invest wisely, train harder, and lock down profitable and compliant sales, service, and F&I processes.  -

To compete in the years ahead, you will need to invest wisely, train harder, and lock down profitable and compliant sales, service, and F&I processes. 

On December 14 – 15, 2021, automotive dealers across the country tuned into two-days packed with educational content designed to help increase profits, support training initiatives and offer insight surrounding new technologies and programs.  Industry Summit Experience is designed to meet the needs of dealers, managers and front-end staff tasked with building compliant and technology-driven processes for sales and F&I.

If you missed any of the sessions or want to share anything you learned with your team back at the dealership, all content will remain available for 12-months at IndustrySummit.com.

The following presentations are available to access:

Training Superstar Sales Teams

  • Carter Abel, Spectrum Automotive Holdings 
  • Gerry Gould, Gerry Gould & Associates
  • Ritch Wheeler, Automotive Training Academy by Assurant

Harnessing the Power of First-Party Data to Thrive

  • Steve Carroll, iA American Warranty Group

F&I Training Isn’t What It Used to Be

  • Scott Howard, Reahard & Associates
  • Mickey Quinn, Vanguard Dealer Services
  • Jeremiah Shelton, EasyCare
  • John Tabar, Brown & Brown Dealer Services

Don’t Call Me, Don’t Email Me: The Benefits of Text-First Customer Communications

  • Steve Shannon, Podium Advisor
  • Ross Tinkman, Podium

F&I Product Update for the New Year

  • Gerred Lunnon, RoadVantage
  • Paul McCarthy, AUL Corp.
  • Alan Pouyat, Portfolio
  • Spencer Wanderon, National Auto Care

Digital Lifecycle vs Digital Retailing: The Profound Revenue and Relationship Difference

  • Steven Apicella, StrategicDX

Utilizing Finance and Payment Plans to Aid Your Customers

  • David Engelman, SMART Payment Plan
  • Jeff Jacobs, Universal Lenders
  • Brenda Kereakes, PayLink
  • Justin Lane, Line\5

Hot F&I Issues: Tips from an F&I Compliance Pro

  • Ryan Daly, KPA Online

Discovery Sessions:

  • TalentNest by GSFSGroup
  • RoadVantage
  • ContinuACE Monitoring by Automotive Compliance Education

The Relationship Between Reputation and Customer Retention 

  • Steven Apicella, StrategicDX
  • Erica Sietsman, Digital Air Strike

CLICK HERE to register now and view On-Demand sessions.

Originally posted on Auto Dealer Today

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