HOT TIP: Do You Have a GAP in How You Communicate?

0 Comments

See all comments

Latest Videos Popular Videos

Jackie B. Cooper, legendary automotive sales trainer used to say, "take a checkup from the neck...

HOT TIP: Take a Checkup

A quick follow-up call to every sold F&I customer can clear up post-delivery misinformation and...

AE HOT TIP: What You Don't Know

F&I Tip of the Week: Just Tell Them What They Want

F&I Tip of the Week: Just Tell Them What They Want

Dwayne Wiggins here with American Financial's F&I University and this is your Tip of the Week!

Handling the Off-Site Customer

HOT TIP: When Good Deals Go Bad

HOT TIP: When Good Deals Go Bad

F&I Tip of the Week: Lease-Complementing F&I Protections

F&I Tip of the Week: Lease-Complementing F&I Protections

HOT TIP: Want to be a Better Closer?

HOT TIP: Want to be a Better Closer?

American Financial’s Dwayne Wiggins wants you to interview — but not interrogate — every F&I...

F&I Tip of the Week: Update Your Interview

F&I is a time-sensitive job, and you may sometimes feel pressure to do the easy or expedient...

HOT TIP: Do the Right Thing